Customer
PEC
Location
Texas
Highlights
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Dislodged Ground Wire Detected During Routine Field Staking
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Resolved Within 24 Hours Through Proper Escalation
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Reinforced Value of Field Safety Training and Inspection Protocols
Field Oversight Prevents Grounding Hazard in Distribution Maintenance Project
The Challenge
Root Cause Analysis
- Hidden Damage: The dislodged ground wire was not immediately visible and could be missed during less thorough inspections.
- Potential Safety Risk: Grounding failures increase the chance of equipment damage, outages, and safety hazards in storm conditions.
- Environmental Exposure: Rural infrastructure faces more exposure to environmental wear and tear, increasing the need for vigilance.
The Solution
Immediate Field Escalation The team member reported the issue immediately to the project manager and included photographic evidence. Within hours, the issue was escalated to the powerline construction crew
Next-Day Resolution The following morning, the ground wire was reattached by the construction crew, mitigating the risk before it could cause disruption
Field Awareness Training in Action The team member credited the early catch to field safety training that emphasizes pole-by-pole inspection and awareness of hidden or irregular conditions.
Key Benefits
- Improved Safety: The hazard was eliminated before it could escalate into a failure.
- Client Trust Reinforced: PEC was impressed by the rapid response and safety-first mindset.
- Operational Continuity: The issue was corrected without delaying the broader project timeline.
- Training Validated: Showcased the impact of consistent field training and attention to detail.