Customer
AEP
Highlights
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Security Breach Detected Before Escalation
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Fast Escalation and Containment Prevented Loss or Injury
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Field Teams as Frontline Defenders of Grid Integrity
Detecting Substation Intrusion Attempts Through Routine Walkdowns
The Challenge
- Theft or vandalism of critical infrastructure
- Potential electrocution or injury to trespassers
- Service disruption, liability, and reputational harm
- Violation of utility security compliance standards
The Solution
- The damage was documented and immediately reported to the appropriate utility security and operations teams.
- A site-wide inspection was conducted to ensure no additional access points were compromised.
- The compromised fence sections were scheduled for prompt repair and reinforcement.
- The event served as a catalyst to reiterate the importance of walkdowns not just for equipment, but for security perimeter checks.
Key Benefits
- Early detection of a potentially dangerous and costly security breach
- Prevented further unauthorized access, theft, or public exposure to energized equipment
- Reinforced the role of TCRs in maintaining not just operational oversight, but physical asset protection
- Triggered discussions around substation hardening and improved fencing materials or surveillance
The Results
- No equipment loss or injuries occurred, thanks to proactive observation
- The substation was secured and monitored, with follow-up inspections scheduled
- The event is now cited as a reminder that job sites don’t always stay as you left them, especially in remote or unsecured locations