

Customer
AEP
Location
West Virginia
Highlights
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Life-Critical Near Miss Averted by Protocol Discipline
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Tool Redundancy and ‘Trust but Verify’ Culture in Action
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Training Moment for High-Voltage Work
Redundancy Saves Lives: Identifying Faulty Line Testing Equipment Before Grounding
The Challenge
The Solution
- Stopping work immediately upon receiving a questionable reading.
- Bringing in a second, verified line tester to cross-check the condition.
- Re-testing with backup equipment, which confirmed the line was indeed dead.
- Proceeding only after confirming equipment reliability and line status.
Key Benefits
- Prevented a potential grounding incident by validating test results before proceeding.
- Reinforced the importance of redundancy in testing equipment, especially when life-critical decisions are based on readings.
- Demonstrated disciplined application of Stop Work Authority and verification procedures.
- Led to broader awareness about the risk of tool failure in high-voltage work.
The Results
- No injuries or incidents occurred thanks to adherence to pre-grounding verification protocols.
- The faulty tester was taken out of service to prevent future misuse.