Duke Energy Infrastructure Risk Mitigation: Exposed Conductor in Creek Bed

Customer

Duke Energy

Location

Simpsonville, SC

Highlights

  • Energized Hazard Prevented in Public Natural Area
  • Field Awareness & STAR Protocol in Action
  • Proactive Response to Terrain-Based Infrastructure Threats

Preventing Energized Conductor Exposure in Washed-Out Terrain

The Challenge

During a routine transformer inspection, a field team member observed a primary wire exposed in a creek bed—a conductor that actively fed the transformer. The wire had become visible due to soil erosion, where flowing water had washed out the surrounding bank, leaving the energized line partially uncovered. This posed significant safety and reliability risks:
  • Electrical hazard to the public or wildlife
  • Potential conductor damage from environmental exposure
  • Service disruption or energized faults in the event of physical contact

The Solution

The field team member immediately followed safety protocol:
  • Stopped work and escalated the issue
  • Reported the exposed wire to the appropriate utility contacts
  • Provided the location and hazard details so the issue could be remediated
By acting quickly, the field team helped prevent possible injury or equipment damage, despite the conductor not yet causing a visible failure.

Key Benefits

  • Mitigated a high-risk public safety threat in a natural, unprotected setting
  • Demonstrated the importance of STAR protocol (Stop, Think, Act, Review)
  • Reinforced the value of inspection crews as hazard spotters, not just task executors
  • Prevented environmental damage escalation before the next rain or flood event worsened exposure

The Results

  • No incident occurred, and the exposed conductor was reported for remediation
  • The event was documented as a model case of situational awareness and early reporting
Used internally as a reminder that terrain and weather-related changes can quickly create new, energized hazards

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